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Ron 

• EXtensible Markup Language: XML, DTDs, XSLT  (DataChannel, Inc.)
• Computer-Based Systems (ITT)
• Computer Logic (ITT)
• Programming, VB (ITT)
• Systems Analysis (ITT)
• Operating Systems (ITT)
• Computer Terminology and Architecture (ITT)
• Adobe PageMaker 6.5  (tutor)
• Microsoft Win 95, 98, ME, 2000 operating
  systems; Office Suite Professional, Publisher, Visio, FrontPage  (classes, tutors,
  self-taught)
• Quality Function Deployment  (ASI)
• Implementing Deming’s Methods for Management of Productivity and Quality 
  (Deming)
• Statistical Thinking for Managers  (Joiner)
• Flawless Consulting  (Block)
• Team Facilitation  (Boeing)
• The Right Way to Manage (Conway) 
• Managing is Communication  (Boeing) 
• Fundamentals of Industrial Engineering  (Boeing)
• Project Management  (Boeing)
• The Seven Habits of Highly Effective People 
  (Covey)
• Creating a Learning Organization 
  (Leadership Group)
• Mastery and Coaching  (The Mentor Group)
• The Satir Family & Systems Therapy Model (NW
  Satir Institute)