Contact Information:
Ron Siddell
Phone 425 775-3396
Email [email protected]
The three components of cooperation
Clarity in decision-making: Who, what, when and how; and clarity about the
difference between making decisions and influencing decisions.
Eliminating the gap between intentions and interpretations.
Understanding diversity in work behavior styles.
Overview
Module 1: Work Behavior Styles
Improving Workplace Relations and DecideX
Help participants know own and others’ work behavior styles and their
respective impacts; help participants understand how to deploy this knowledge to
become more effective in their work roles.
Survey feedback questionnaire
Module 2: Teambuilding, Communicating, Participating, Influencing, Leading
and Deciding
Help participants understand theories, skills and applications of Ingredients
of an Interaction, Coping Stances, Interpersonal Gap, Awareness Wheel, Attentive
Listening, Give and Receiving Feedback; Clarity in Decision-making, Influencing
and Authority; and Leadership/Decision-making styles.
Module 3: Understanding Conflict, Skills Practice and Continued Learning
Help participants understand and manage conflict, put into action skills
learned in previous segments of the workshop, and develop individual plans to
continue learning about and applying what they learned in the workshop.
This program provides immediate and lasting results and a significant return
on your investment of time and money.
Depending on the size of a group or team, Module 1 is a three to four hour
session and Module 2 is a four to five hour session. The two sessions can be
conducted in one day or split over two days. Module 3 generally takes a day.
The entire series is designed to be completed in two days with a group of
15-20, either consecutively or split up with no more than a few days between
sessions. A small group, such as 3-5, can complete the entire program in 1-1/2
days or one very long day.
The key to effective works
groups and “teams” is, simply, cooperation
How best do we gain cooperation in the workplace? For me, the answer has
three components. First, I believe this happens when people are clear about
authority in terms of who makes what decisions and how
they are made, and when people are clear about who
influences what decisions and how this
influence is exercised. This clarity is an essential ingredient (perhaps
the only one) of “empowerment.”
The second component in cooperation is clarity in the interpersonal
communication process, including skills in mitigating or eliminating the
disparity between intentions and interpretations.
The third component is an understanding of our own work behavior styles and
those of the people we are associated with, whether in intact work groups or
project teams. By work behavior styles (or patterns), we address, among other
things, individual decision-making strategies, amount of information needed
before starting a task or project, approaches to dealing with change and more (click
here for related information).
Depending on how these three components are operating in any workplace
environment, they will either be the sources of unresolved conflict or
cooperation.
Ron Siddell on Cooperation
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